Privacy Policy | 8 Ball Pool

In brief: 8 Ball Pool is a mobile billiards game. We do not sell your personal information and do not require a traditional email-and-password account. The app can save some progress locally. When online features are used, PlayFab guest identity and cloud services may sync saves, while Firebase and Google Mobile Ads help provide analytics, advertising, and reliable operation.

Please read this policy before using the app. You may manage advertising choices through the Google consent flow and your device settings.

1. Who We Are
2. Information We Collect
3. How We Use It
4. Third Parties
5. Your Choices
6. Children
7. Retention & Security
8. Contact

1. Who We Are

This policy applies to 8 Ball Pool and related online features published by Anny Game. For privacy requests or complaints, email annygames-sp@outlook.com.

This policy does not replace the privacy policies of Google Play, Apple App Store, Firebase, PlayFab, or other third-party providers.

2. Information We Collect

Device and app informationDevice model, operating system and version, app version, language, country or region, network and diagnostic information, and advertising or similar identifiers supplied by the platform where available.

Guest identity and cloud savesWhen online services are enabled, PlayFab uses a device-generated Custom ID for a guest identity and processes game progress, settings, coins, and other cloud-save data.

Analytics and advertising eventsFirebase Analytics may receive events such as launches, feature use, ad impressions or closures, errors, and related technical parameters.

Purchase informationApp stores process payment details. We may receive SKU, transaction or order identifiers, purchase status, quantity, and restore results to grant coins or remove ads. We do not receive full card numbers.

Information you send usIf you contact us by email, we receive your address, message, and any device or version details you choose to provide.

Local storageThe app may store language, settings, progress, coins, ad-frequency controls, consent status, and purchase de-duplication records on your device.

We do not intentionally collect precise location, contacts, photos, microphone, camera, or SMS content, and the app does not require public posts, chat, or social-network friend lists.

3. How We Use Information

Run games, save progress, sync cloud saves, restore purchases, and provide support;
Detect crashes, errors, cheating, duplicate rewards, abuse, and security threats;
Understand feature use, measure advertising, control ad frequency, and improve the app;
Meet legal, app-store, accounting, and transaction-record obligations;
Provide personalized advertising where required consent has been obtained. Non-personalized ads may still be shown without that consent.

We do not use game data for credit decisions or sell personal information to data brokers. Advertising and platform providers may process identifiers under their own policies.

4. Third-Party Services and Transfers

We may share the information described here with service providers needed to operate the app:

Google Firebase / Firebase Analytics: analytics, stability, and event measurement.
Google Mobile Ads / AdMob and User Messaging Platform: advertising and consent management. See Google Privacy Policy.
PlayFab: guest login, remote configuration, and cloud saves. See Microsoft Privacy Statement.
Google Play, Apple App Store, and Unity IAP: distribution, purchasing, refunds, and restore-purchase services.

These providers may process data outside your country. We use consent, contracts, or other lawful mechanisms required by applicable law for international transfers.

5. Your Choices and Rights

Advertising: Google UMP may show a consent form where required. You can change choices through that form or your device advertising and tracking settings.
Online features: You may play available offline content without cloud saves, but synchronization and some remote features may not work.
Access, correction, and deletion: Email us to request access to, correction of, or deletion of data linked to a guest identity. We may request information needed to verify the request.
After deletion: Cloud progress, coins, purchase associations, or remove-ads status may not be recoverable. Records that must be retained by law are excluded.

We will handle requests within the period required by applicable law. You may also complain to your local data-protection authority.

6. Children

The app is not directed to a specific age group of children. We do not knowingly collect personal information from children as defined by applicable law. Minors should use the app, advertising features, online services, and purchases with a parent or legal guardian's permission and supervision.

If a guardian believes that we received a child's information, please contact us so we can investigate and delete it where required.

7. Retention, Security, and Updates

We retain data only as long as needed for the purposes in this policy. Cloud saves and guest identities are generally retained while the service operates; support, transaction, fraud-prevention, and audit records may be kept longer when required. Data no longer needed is deleted or de-identified.

We use reasonable safeguards, but no internet transmission or device storage is completely secure. Do not send passwords, card numbers, government IDs, or other unnecessary sensitive information by email.

We may update this policy when features, law, or providers change. The date above will be updated, and material changes may be announced in the app or by another reasonable method.

8. Contact Us

For data access, correction, deletion, advertising privacy, or purchase questions:

Anny Game / 8 Ball Pool
annygames-sp@outlook.com

Payment, refund, and failed-charge issues are normally handled by Google Play or Apple App Store through their order-support channels.